The O.T.S, or Otis as we call it, is the proprietary CRM operated and maintained by NRFS.
Using this system, all operations are tracked in real time by our customers.
Orders going out or product coming in, this system handles it all. We even use it for support.
All communication with O.T.S. can be done through your email, so you don’t have to learn anything new.
Below is a quick flowchart explaining the simple way in which the O.T.S. works